Delivery Information for ICAHT Products

Thank you for choosing ICAHT for your product needs. To ensure a smooth and efficient delivery process, please review the following information regarding our Standard Operating Procedure (SOP):
  1. Order Processing:
  2. Upon successful completion of your order, our dedicated team will process it promptly. Order processing typically takes 1 business day. You will receive a confirmation email with your order details and a unique tracking number once your package is ready for dispatch.
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  4. Shipping Time:
  5. The shipping time varies depending on your location and the delivery company selected during the checkout process. We collaborate with reliable courier services to provide you with the best shipping options available. The estimated delivery time will be provided during the checkout process based on your shipping address.
  1. Estimated Delivery Time:
  2. Local Deliveries: 2-5 business days
  3. Domestic Deliveries: 5-10 business days
  4. International Deliveries: 7-14 business days
  5. Please note that these are estimated delivery times, and actual delivery may vary based on factors such as customs clearance, local holidays, and unforeseen circumstances.
  1. Tracking Your Order:
  2. To keep you informed about the status of your shipment, we provide a tracking number in the confirmation email. You can use this tracking number to monitor the progress of your delivery on the courier’s website.
  1. Delivery Partners:
  2. ICAHT partners with reputable delivery companies to ensure the safe and timely arrival of your products. Our trusted partners are selected based on their reliability and commitment to customer satisfaction.
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  4. Shipping Charges:
  5. Shipping charges are calculated based on the weight of the products, shipping destination, and the selected delivery method. You can view the shipping costs during the checkout process before finalizing your purchase.
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  7. Delivery Updates:
  8. We understand the importance of staying informed about your order. Throughout the delivery process, you will receive timely updates via email or SMS regarding the status of your shipment.
  1. Contact Us:
  2. If you have any questions or concerns about your order or delivery, our customer support team is ready to assist you. Feel free to reach out to us at supplies@ichat.co.uk or through our contact form on the website.
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  4. Thank you for choosing ICAHT. We appreciate your business and look forward to providing you with a seamless shopping experience.
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